This Device Is Not Eligible To Swap.

In the My Account area, scroll down to the About my devices section and find the phone you would like to swap out Select Activate a new phone from the drop down menu located to the right of the phone (shows Manage this device) Confirm your email address (or provide one if the field is empty) and confirm your devices. This Device Is Not Eligible To Swap. If your phone is eligible follow the instructions on the Boost Activation Page to complete your activation. If you are a New Customer select 'I am a new customer and want to use my OWN DEVICE with a Boost mobile SIM'. If you are a Current Customer select I am a current customer and want to swap devices'.

1. How will I know if 5G is available in my area?

You can check our 5G coverage at https://www.metrobyt-mobile.com/coverage/5g-coverage-map.

2. Which 5G devices are available at Metro by T-Mobile?

The Samsung Galaxy S20 FE 5G, T-Mobile REVVL 5G, and Samsung Galaxy A51 5G are currently available at Metro by T-Mobile.

3. What does my device have to do with coverage?

Not all devices have the same capabilities. Older devices weren't built to take advantage of the network we have today. For example, if you don't have a device with 5G, you won't be able to tap into our nationwide 5G network. For more information, check out our Metro coverage map to see what kind of coverage you can expect where you live, work, and play with the device you're using.

4. Who is eligible for 5G? Will customers have to change their plans or pay more?

This Device Is Not Eligible To Swap. Free

All T-Mobile and Metro by T-Mobile plans include access to 5G at no extra cost.

5. I go to Mexico/Canada frequently. Can I get service there?

Yes you can get 4G LTE service with one of our add-on roaming plans. However you will not get 5G service as Mexico and Canada have not launched 5G service yet.

6. Will 5G replace WiFi?

5G is not meant to eliminate WiFI, but it can be offered as an alternative or a solution where there is no WiFi or only very slow WiFi speeds are available.

7. Will 5G replace 4G?

5G isn't replacing 4G any time soon. In fact, they will coexist and work together. 5G capable phones can actually use both 4G and 5G technology.

8. What does 5G stand for?

5G is the fifth generation of wireless network technology.

9. What is 5G technology?

5G is the next generation of wireless network technology, designed to expand the scope of mobile technology beyond the capabilities of LTE. It will be transformative, fueling innovation across every industry and every aspect of our lives. Over time, 5G technology will change the way we live, work, and play—for good.

10. What's the difference between high-band, mid-band and low-band 5G?

High-band millimeter wave (mmWave) spectrum delivers massive capacity over a very small area, and can be blocked by things like walls, glass, and leaves. Today, 5G on mmWave is mostly only available outdoors. In some cases (e.g. stadiums) a 5G antenna is placed inside to provide 5G coverage in specific areas of the building.

  • Low-band (600 MHz) spectrum can cover hundreds of square miles from a single cell site and provides the wide area coverage necessary to cover more people in more places and work indoors and out, across America.
  • Mid-band spectrum provides a balance of coverage and capacity.

11. Can customers use tethering/mobile hotspot on their 5G phone and share their 5G with other devices?

Yes. Customers can use the mobile hotspot on their 5G smartphones the same way they do with LTE.

12. What spectrum bands are you using for 5G?

We’ve deployed 5G with two bands: millimeter wave and 600 MHz low-band. Don't starve for mac. mmWave spectrum is ideal for providing high peak speeds in limited areas while low-band spectrum can deliver 5G service all across the US, including many rural areas.

13. When will a 5G indicator appear?

A 5G indicator will appear when a 5G device is within range of a 5G signal, even if the device is idle.

14. Will there be a different 5G indicator for low-band and mmWave? If not now, what about future devices that can access both?

Customers will see a simple 5G icon when connecting to the next-generation wireless network, regardless of which spectrum they’re using.

With Apple Trade In, you can get credit toward a new iPhone when you trade in an eligible smartphone. It’s good for you and the planet.Shop iPhone

Stunning photos. The fastest chips. Incredible battery life. And iPhone is designed to last, so it holds its value longer. A simple app can transfer your photos, contacts, messages, and more — many of your favorite Android apps will even download automatically. It’s all easier than you think.

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Camera

Portrait mode lets you take beautiful shots with dramatic depth of field, then get creative by blurring the background as much as you like. iPhone 12 and iPhone 12 Pro also have Night mode on the Wide, Ultra Wide, and TrueDepth cameras, and they’re better than ever at capturing incredible low‑light shots. They both record 4K HDR video with Dolby Vision, too.

Apple-designed chips

The fastest, most advanced smartphone chips ever.

Apple-designed chips

Apple-designed chips are years ahead of the competition and deliver performance you can’t get with any other smartphone. We also design the operating system. So everything works together beautifully — not just now, but for years to come, with new features and security updates that help keep your iPhone in top form.

Connect

FaceTime and Messages give you new ways to
stay in touch.

Connect

This Device Is Not Eligible To Swap. Boost Mobile

Messages lets you give a thumbs‑up with a quick Tapback, create Memoji, pay a friend for cab fare, and more. And every iMessage is encrypted end‑to‑end to protect your privacy. FaceTime lets you video chat 31 friends at once — you can even use your Memoji and capture Live Photos. You can keep using apps like WeChat and Facebook Messenger, too.

App Store

Our editors curate millions of free and paid apps to help you find your next favorite. When you download an app, it should work as promised. We carefully review each app and require developers to follow strict guidelines on privacy, design, and business models. We also bring you stories about developers and their apps, with tips to get the most out of them.

Privacy

Privacy is built in.

Privacy

iPhone is designed to protect your privacy. Every iPhone comes with secure facial or fingerprint authentication. With Apple Pay, your card number is never stored on your device or on Apple servers — and when you pay it’s never shared by Apple with merchants. And you decide whether apps can access your photos, contacts, and location. The list goes on.

Seamless

If you have a friend with an iPhone, you’ve probably noticed how much easier everything feels. Want to pair new AirPods with your iPhone? It’s a simple one‑tap setup. Want to share photos, videos, or contacts with friends nearby? AirDrop lists their names onscreen, so you can easily choose with a tap.

Environment

More recovered and renewable materials.

Environment

We are always looking for new ways to conserve materials. Whether it’s responsibly sourcing wood fiber for our packaging, using 100% recycled tin in the solder of the main logic board, or inventing a robot to recover materials traditional recyclers can’t. And since reuse is the best form of recycling, most of the devices returned through Apple Trade In are passed on to new owners.

Longevity

Water resistance1, aluminum or stainless steel, and superstrong glass make iPhone incredibly durable. And with automatic iOS updates, you get new features and security enhancements that help your iPhone run beautifully and hold its value longer than other smartphones.

This Device Is Not Eligible To Swap. Use

Move to iOS app

Your photos. Your contacts. You’re good.

Move to iOS app

The Move to iOS app securely transfers the stuff you care about — contacts, messages, photos, videos, mail accounts, calendars, and more — from your Android phone to your iPhone. Download the app on your Android phone to migrate your things in just a few steps.

Support

Real help is just a call, chat, or tweet away.

Support

Whether you want to know more about switching or get a hand setting up your new iPhone, we’ve got real people ready to help. You can call a Specialist, chat online, visit an Apple Store, or connect with us via the Apple Support app or @AppleSupport on Twitter.

Trade In

Trade in your current device for credit towards a new iPhone.2 To protect your data and privacy, we’ll show you how to safely back up and wipe your data before you trade in your old phone.

Apple Store

Pick your carrier. Choose your plan. All that stuff.

Apple Store

Apple Specialists can activate your new iPhone with the carrier of your choice. And they can help you with things like keeping the stuff you care about from your old phone and getting your new iPhone up and running. You’ll also find Today at Apple programs that teach you how to get even more out of your iPhone.

Compare iPhone Models

Compare all iPhone models
  • 6.1” or 6.7”
    Super Retina
    XDR display3
  • 5G cellular4
  • A14 Bionic chip
  • Pro camera system
    (Ultra Wide, Wide, Telephoto)
  • LiDAR Scanner for Night mode portraits and next‑level AR
  • Compatible with
    MagSafe accessories

*

This Device Is Not Eligible To Swap. Home

  • 5.4” or 6.1”
    Super Retina
    XDR display3
  • 5G cellular4
  • A14 Bionic chip
  • Advanced dual‑camera system
    (Ultra Wide, Wide)
  • Not Applicable
  • Compatible with
    MagSafe accessories
  • 6.1”
    Liquid Retina HD display3
  • 4G LTE cellular4
  • A13 Bionic chip
  • Dual-camera system
    (Ultra Wide, Wide)
  • Not Applicable
  • Not Applicable
  • 4.7”
    Retina HD display
  • 4G LTE cellular4
  • A13 Bionic chip
  • Single-camera system
    (Wide)
  • Not Applicable
  • Not Applicable

Why Apple is the
best
place to buy your iPhone.

Boost Says Device Is Not Eligible To Swap

We can turn your device into credit towards a new iPhone.2

Fast, free, no‑contact delivery.

Apple Card

This Device Is Not Eligible To Swap. Time

Pay for your iPhone over time, interest‑free. And get 3% Daily Cash back.

Get the Specialist help you need.

This Device Is Not Eligible To Swap.

This Device Is Not Eligible To Swap. Iphone

Easily transfer data and set up your iPhone.

Apple TV Plus

Get 1 year of Apple TV+ free when you buy an iPhone.5